The Guide to Legal Digital Transformation

Your legal team wants better tools. Your CFO wants a business case, IT wants a security review, and the last software rollout ended with people back in their spreadsheets.

This free guide to legal digitalization gives you a step-by-step plan for your legal digital transformation, from the first audit to the KPIs that prove it worked.

Projects rarely stall because of the software. They stall when the team can’t say which problem it’s solving, when management has no budget line for innovation, or when the tool goes live and nobody changes how they work.

Inside the guide: 4 steps and a checklist

  1. What legal digitalization means for the legal team and its standing in the business.
  2. Choosing the right technology: audit, needs, goals and KPIs, the internal business case, benchmarking.
  3. Implementing your legal tech: configuration, a first use case, rollout with your provider.
  4. Assessing and communicating: adoption and the results that prove the investment.
  5. Bonus checklist: every step on one page.

The guide also shows how to set goals for the whole company, for example speeding up the contract lifecycle so sales can close more deals.

The guide draws on in-house legal leaders and legal operations specialists, including Emilie Letocart-Calame (Calame Consulting), whose KPI framework groups legal metrics into speed, volume, cost and satisfaction.

“There is no better indicator than numbers! We use the statistical dashboard to measure activity and convince management of the need for a new hire, for example.”
Benjamin Moutte, Director of Legal and Government Affairs, Rakuten France

Already know which processes you want to fix first? See how the DiliTrust Suite brings contracts, entities, matters and board work into one platform.

The guide to legal digital transformation by DiliTrust

Frequently asked questions

What’s the difference between legal digitization and legal digitalization?

Digitization turns paper documents into digital files. Legal digitalization changes how the legal team works with those files: how requests come in, how contracts are tracked and how results are reported to management.

Which KPIs should a legal department track?

Group them into 4 families: speed, volume, cost and satisfaction. A matter management tool with workload dashboards gives you request volumes and team workload without building the reports by hand.

How do you get budget approved for legal digitalization?

Show management numbers before you name a tool. Measure how much of your team’s time goes to low-value tasks today, link the project to a company goal such as signing contracts faster, and agree on the KPIs you’ll report after go-live. The guide walks you through building that internal case step by step.