Accessibility Commitment
Our mission is to ensure an inclusive, accessible experience that complies with RGAA standards for everyone.
As part of its commitment to making its digital content accessible in accordance with Article 47 of French Law No. 2005-102 of February 11, 2005, DiliTrust is actively committed to digital inclusion.
Our objective is to make all of our digital solutions and materials accessible to everyone. This approach aims in particular to identify areas for improvement and implement the necessary actions to ensure simple, clear, and inclusive navigation for all users.
Accessibility Statement
As part of its ongoing commitment to digital inclusion and continuous improvement of the user experience, DiliTrust will carry out a series of accessibility audits across all of its modules in 2026.
These audits aim to assess the compliance of our solutions with international accessibility standards (notably RGAA and WCAG), identify areas for improvement, and implement the necessary actions to ensure optimal access for all users, regardless of their needs or abilities.
This initiative reflects our desire to offer responsible, high-performance, and inclusive solutions, and to pursue a process of continuous improvement in order to provide our customers with a smooth and accessible experience across all our products.
Test results
The DiliTrust suite is made up of several modules. To gain better visibility into the application’s accessibility level, it was decided to carry out compliance audits on a per-module basis.
The level of accessibility for each module is detailed below. These results are based on the compliance audit carried out by DiliTrust as part of a self-assessment following the Access42 training in 2025.
Partially compliant modules:
Matter Management: 74% of the RGAA 4.1.1 criteria are met.
Board Portal Mobile (iOS): 50% of the WCAG 2.2 criteria are met.
| Type | Action Description | Product(s) / Service(s) Concerned | Status |
|---|---|---|---|
| Training | Training internal teams on accessibility | Product Designers and Developers received accessibility training delivered by Access42 | |
| Design system audit | Audit of our design system conducted by Access42 | DiliTrust Design System | |
| WCAG 2.2 audit | External audit (Ipedis) | Board Portal Mobile (iOS) | |
| RGAA 4.1.1 audit | Internal audit | Matter Management | |
| UX / UI | Create an accessible design for new features | Legal Entity Management | |
| Contract Management | |||
| Matter Management | |||
| Board Portal |
| Type | Action Description | Product(s) / Service(s) Concerned | Status |
|---|---|---|---|
| WCAG 2.2 AA Audit | Conduct a full RGAA accessibility audit across all modules of the DiliTrust suite | Legal Entity Management | |
| Contract Management | |||
| Board Portal | |||
| RGAA 4.1.1 compliance | Ensure that Matter Management module reaches partial compliance of 80% by the end of 2026 | Matter Management | |
| Training | Raise awareness of accessibility among other departments | Marketing | |
| QA | |||
| Developers | |||
| Accessibility documentation of the design system | Produce detailed accessibility guidelines for each component to ensure platform-wide compliance and bring the design system to 100% compliance | DiliTrust Design System | |
| Accessibility statements | Publish compliance statements and accessibility information for each product on DiliTrust website | Legal Entity Management | |
| Contract Management | |||
| Matter Management | |||
| Board Portal | |||
| Board Portal Mobile (iOS) | |||
| Communication | Include KPIs to track accessibility progress and communicate internally on a quarterly basis | DiliTrust | |
| UX / UI | – Create an accessible design for new features – Identify key user journeys to be updated to meet accessibility requirements |
Legal Entity Management | |
| Contract Management | |||
| Matter Management | |||
| Board Portal |
Preparation of This Accessibility Statement
Technologies Used to Develop the Applications
- TypeScript
- Vue
- PHP
- HTML
- CSS
Tools for Evaluating Accessibility
- Support from Access 42
- Stark
- WCAG Color Contrast Checker
- HeadingsMaps
- RGAA Assistant
Feedback and Contact
If you are unable to access content or a service, you can contact the team responsible for accessibility of DiliTrust applications by email at [email protected] to be directed to an accessible alternative or to obtain the content in another format.
You can also help us improve the accessibility of the site by reporting any issues you encounter.
Remedies
This procedure should be used in the following case:
You have reported an accessibility issue to the website owner that prevents you from accessing content or services on the portal, and you have not received a satisfactory response.
You may then:
- Send a message to the French Defender of Rights [https://formulaire.defenseurdesdroits.fr]
- Contact the Defender of Rights delegate in your region [https://www.defenseurdesdroits.fr/saisir/delegues]
- Send a letter by post (free of charge, no stamp required):
Défenseur des droits
Libre réponse 71120
75342 Paris CEDEX 07
Let’s Build a Truly Accessible Experience Together
We are committed to continuously improving accessibility across the DiliTrust suite.
If you identify any difficulties or would like to share a specific need, your feedback helps us continuously improve our services for all users.