" " Thank You For Your Request - DiliTrust

Thank You For Your Request

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The confidence our customers have given us for more than twenty years is based on the performance of our solutions, their innovative and evolutive nature, the careful monitoring of projects, from implementation for everyday use by all our users. At DiliTrust, the relationship with our customers is a priority.

A specialist

DiliTrust is a specialized publisher: our culture is first and foremost a business culture, technology being only a means, not a goal. We speak your language

DiliTrust is the benchmark for governance solutions. The group has forged a unique know-how, oriented both towards the complex problems of large groups but also towards the concern of more modest companies to acquire simple, efficient and durable solutions. The experience of its teams has been built and strengthened through contact with group’s Directorate-General, financial and legal departments and during numerous cross-functional consultancy missions, involving various businesses and different perimeters. DiliTrust’s expertise also lies in its ability to understand the needs of management teams while remaining attentive to the constraints of the end user. The result is an intuitive, highly secure, scalable and best-available solutions. DiliTrust teams are multidisciplinary, including developers who are very involved in the projects and experienced consultants who listen to their customers.

 
 

A complete service

Our applications are accompanied by all the services necessary for their proper use.

TRAINING:

To ensure rapid integration and successful application ownership, DiliTrust helps solutions teams quickly become self-sufficient. This is why we offer our clients standard and tailored training courses to support them in the implementation of their project and operational management by users in the form of face-to-face or e-learning tutorials.

DiliTrust offers three types of core training courses for users or administrators:

  • Standard training is for all types of profiles and presents the basic functionality of the solutions.
  • The “à la carte” courses allow you to deepen the mastery of specific functionalities. 
  • Specific trainings are days of functional deepening. They are intended for advanced users or administrators.

Support :

DiliTrust offers a complete support service which has the mission to accompany you on a daily basis in the use of our solutions and to make you benefit from all the technical and functional innovations made available as standard. Supported by experienced technicians, our corrective maintenance answers your queries as soon as possible by telephone and email. The support service also includes scalable maintenance wich covers providing our customers with new versions of our solutions. Once the solution is integrated and in the process of being produced, DiliTrust consultants can intervene from time to time if necessary, in particular for software updates or interfaces with other tools used within the groups.

Your data is safe

You entrust us with your most strategic data. DiliTrust Exec is ISO 27001 certified, guaranteeing a high level of safety.

DiliTrust offers three types of core training courses for users or administrators:

1. PHYSICAL INFRASTRUCTURE Level:  CERTIFIED ISO 27001 HOSTING

With a view to continually improving data protection and ensuring greater confidentiality of information, management systems are hosted on servers that have obtained the state of the art certifications in the field of computer security. Accommodation is certified by the international standard ISO / IEC 27001: 2013. This certification ensures the implementation of an Information Security Management System to ensure data protection. The ISO 27001 standard also defines a set of control measures to ensure the relevance of the ISMS and brings to our customers a very high level of security.

2. APPLICATION-SERVER level: QUALYS SECURE SEAL CERTIFIED SYSTEM

Our system is certified Qualys SECURE. It is subjected to an intensive daily safety scan. It is tested to detect access to personal informations, links to dangerous sites, phishing and other online threats as potential security breaches … Qualys Secure’s daily intrusion tests certify that security of the Leading Boards solution complies with all external audit recommendations for vulnerabilities of the following organizations:

  • National Infrastructure Protection Center (NIPC)
  • Department of Homeland Security
  • SANS / FBI Top 20 Internet Security Vulnerabilities
  • Vulnerability Verification Requirements of PAIC Visa and AIS, SDP MasterCard, American Express DSS
  • As well as the security standards of Discover Card DISC Discover Card’s DISC security standards

 

Qualys Secure also certifies compliance with the perimeter security network requirements set out in regulations such as:

  • Portability of Health Insurance & Accountability Act (HIPAA)
  • Gramm-Leach-Bliley Act (GLBA) 
  • Sarbanes-Oxley Act (SOA)
  • US Government Information Security Reform, GISRA Act
  • As well as the Canadian Personal Information Protection and Electronic Documents Act

3. Client level: 256 bits SSL encryption key

Each user is identified by a unique username and given a temporary password. All users have to change their password on first login, and the default password strength enforces a “strong” password policy.

Each and every request made to our servers is authenticated to verify the user’s identity, and whether the user has the appropriate permissions to execute the requested action. Only if these checks successfully pass, does the request get passed to the main application for execution.

All confidential data is encrypted using strong, industry standard encryption protocols.

 A controlled budget

Our solutions are offered in subscription, their price being linked to the number of users.

All our applications are offered by default in SaaS. In summary:

  • No installation on your servers is necessary: no technical installation cost.
  • We host your data on our servers, with all necessary security guarantees.
  • The subscription is based on clear and measurable metrics (number of users, number of Boards and Instances, number of data rooms …). You know them and control their evolution.
  • Post-implementation training and support services are included in the subscription: there is no hidden costs